We are a small team so every order takes 3-5 business days to process and ship.

Items that are labeled "made-to-order" will be ship in 10-14 business days.

We are not responsible for parcels once they are shipped from our facilities.

If the package is lost due to carrier's fault or incorrect address, we cannot offer any refund.

We do not cover the customs fees for international orders, please make sure to check your own country's policies and fees before purchase. If you are ordering internationally, working phone number is required for delivery.